Case Study: New Manager

Frequently, I am asked to engage with talented individual contributors who have recently been promoted to a management position for the first time in their career.  Never has it been truer that “the skills that got you here, won’t get you there.” (Link)Liz is a 30 year old female, top…

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TechDay 2018

@FrederickSmith, founder and CEO of @FedEx which has grown into a $62 billion global enterprise spoke along with his Chief Information Officer, @RobertCarter. FedEx is a very large enterprise serving 220 countries. They move about 12 million shipments around the world. Many of them cross borders, interface with customs, authorities…

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Is Tolerance the Same as Diversity?

Recently, I spent 2 weeks in London and I met a wonderful couple from Pakistan.  As we were driving through their neighborhood, they both commented that many of their neighbors are Jewish but it’s fine because they are very “tolerant”. For a moment, I thought this is a good thing…

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Resolving Workplace Conflict

Q: What do you call a conflict-free workplace?A: A fairy tale.While it sounds enticing to live in a conflict-free work environment or a conflict-free world for that matter, it is not possible to avoid conflict entirely.  You have to be prepared for some amount of conflicts at some point in…

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Read more about the article Metrics Drive Outcomes
Expert Coaching, Custom Strategies, Measurable Outcomes

Metrics Drive Outcomes

Metrics Drive Outcomes A great company needs a great management team that understand the only way to improve a process is to define who you are, decide where you want to be and then constantly measures the progress in closing the gap. Good metrics should be clearly defined, measurable and…

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