Back in the days when I was taking high school biology, the knowledge of the day was that the brain did not continue to grow and develop once you reached you’re a certain age. And what makes matters worse, we learned that brain cells were on a slow and steady…
In the following scenario, a client (Michael the CEO) learns of a conversation which ensued between one of his partners and a senior manager on the team. First read through the dialogue and see if you can tell what went awry in the discussion. I'll give you my views after…
To be a great manager you need to learn to be a good listener. In my experience some of the best listeners have the same skills as an investigative reporter! Yes, it’s true. You have to be able to ask a number of key questions while you’re absorbing the information…
Frequently, I am asked to engage with talented individual contributors who have recently been promoted to a management position for the first time in their career. Never has it been truer that “the skills that got you here, won’t get you there.” (Link)Liz is a 30 year old female, top…
Q: What do you call a conflict-free workplace?A: A fairy tale.While it sounds enticing to live in a conflict-free work environment or a conflict-free world for that matter, it is not possible to avoid conflict entirely. You have to be prepared for some amount of conflicts at some point in…